We have released a fix to our API to restore service, and now believe the web app and API are both running as expected.
Posted Jul 25, 2023 - 15:39 UTC
Update
We believe we are experiencing an outage as a side-effect of an outage with Honeycomb, one of our monitoring tools. We are investigating how we can reduce the knock-on effect of this dependency within our platform.
We will share an update in the next hour.
Posted Jul 25, 2023 - 15:10 UTC
Investigating
We're experiencing an elevated level of API errors and are currently looking into the issue. This issue is causing the web app to fail.